*Free small coffee, hot chocolate, kid’s juice or water. Offer only available during Off Peak periods, Monday to Friday from 10am – 12pm. Offer not available on infant tickets.
Perfect for SuperPark newcomers. Includes SuperPark Grip Socks required for play.
Online only. Limited capacity and session availability during holidays.
Already have our SuperPark Grip Socks? Bring back your socks and get in for FREE.
Membership – Epic Value
Love SuperPark? Become a SuperMember and enjoy UNLIMITED Midweek Magic Sessions plus even more value!
$60 billed monthly
Group Playdate – Save $145
Book a fun playgroup with 6 or more, Monday-Friday (excludes school holidays) and get amazing value!
$355
If you aren’t jumping like a jelly bean within 15 minutes of your session start time, we offer a money back guarantee*.
ADMISSION
Admission gets you a wristband at the counter, granting you in-and-out privileges for 2 hours as long as the wristband remains valid. From here you have access to all areas of SuperPark!
Your ticket gives you unlimited access to the whole of SuperPark, including the Adventure Area, Game Arena, and Freestyle Hall.
That depends! Our Weekend & Holiday Heroes tickets are suitable for weekends, school holidays and public holidays. If you prefer to experience SuperPark when it’s a little quieter, our Midweek Magic ticket (off peak) is the best option from Monday to Friday.
Depending on your needs there are three options.
All children aged 2 and above will require a ticket to enter the play area, children under the age of 2 can enter the park for free.
When you buy our 4 player super combo, you can save $21!
SuperPark grip socks are a safety requirement for playing in our park and have been quality tested, ensuring maximum fun. All guests entering the Play Area will need to wear socks and these can be purchased online for a faster check-in experience or when you arrive.
SuperPark grip socks are mandatory and available for $3.50 online or at the front counter.
For additional playtime, please approach our friendly SuperCrew at the counter. An additional session will be charged at the standard rates and is subject to availability.
BOOKING ONLINE
If for any reason you cannot process an order online please contact us for assistance.
We recommended booking in advance to ensure you can play at a time that suits you. Weekends and holidays tend to sell out fast and we do not have room for walk-ins once booked out.
Unfortunately this means we’re fully booked out! We recommend pre-booking your SuperPark ticket in advance to secure your preferred time.
Gift cards and discount codes can be redeemed when booking online or on-site.
Bookings are unable to be edited online. However you can email us at hello@superpark.com.au to reschedule and we will do our best to accommodate you. Please note we charge a $3 booking fee per change.
VALUE PACKS
If you select this pass, you will immediately be able to book 4 spots in a single session.
A 4 Player Super Combo includes four Weekend & Holiday Heroes passes, two spectator passes and 6 pairs of socks to use in a single visit during peak periods and saves you $21 off regular pricing. This pack also includes access to the Play Area for four spectating adults for free. Please note that SuperPark grip socks are required to enter the play area and are reusable for future visits.
A unique code will be emailed to you. Jump back into the checkout, select your session and enter the code in the discount section.
A Super 8 Loyalty Pack grants you;
Please note that SuperPark grip socks are required for play and are reusable for future visits.
While Multi Visit Passes are not transferable, your unique code can be used to book for friends and family. Remember to keep your code safe!
We are unable to replace or refund lost or stolen codes.
Sure can! Super 8 Loyalty Packs can be used across multiple bookings.
Our Super 8 Loyalty Pack is good for a year. Whereas, our 4 Player Super Combo must be used in a single booking.
CANCELLATIONS
If you’re running late, you are still able to attend your SuperPark session time. Unfortunately, we are not able to extend, so you will still need to exit at your scheduled finish.
Email: hello@superpark.com.au
Phone: (03) 7050 1118
Join the SuperVIP Squad
Thank you for using SuperPark Highpoint Pty Ltd ACN 657 638 992 (SuperPark), a supplier of an all-in-one indoor activity park. Your privacy is important to us and we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act), which includes the Australian Privacy Principles (APPs) and any related privacy codes.
This Policy outlines how we collect, use, disclose and store your personal information and lets you know how you can access that information. This Policy applies to our obligations when handling information in Australia.
Please read this Policy carefully and contact us using the details below if you have questions.
Information Collected
Why we collect it:
How we collect it:
Information collected:
Why we collect it:
Information collected:
Why we collect it:
If you choose not to provide information as requested, we may not be able to service your needs. For example, it will not be possible for us to provide you with our service if you want to remain anonymous or use a pseudonym.
We sometimes receive unsolicited personal information. In circumstances where we receive unsolicited personal information we will usually destroy or de-identify the information as soon as practicable if it is lawful and reasonable to do so unless the unsolicited personal information is reasonably necessary for, or directly related to, our functions or activities.
Where we collect sensitive information about individuals, we will only do so with consent or as otherwise permitted by law.
We may disclose your personal information to the following third parties:
If you are a contractor, we may disclose your information to payment system operators and debt-recovery functions.
We may also disclose your personal information if we are required, authorised or permitted by law.
We may send information to third parties that are located outside of Australia for the purposes of providing our services. These third parties are located in Finland, although this list may change from time to time. Disclosure is made to the extent that it is necessary to perform our functions or activities.
For further information about where our service providers may disclose personal information, we recommend reviewing their privacy policies.
From time to time, and in support of our future development and growth, we may use your personal information to contact you to promote and market our products and services.
You can opt-out from being contacted for direct marketing purposes by contacting us at hello@superpark.com.au or by using the unsubscribe facility included in each direct marketing communication we send. Once we receive a request to opt out from receiving marketing information, we will stop sending such information within a reasonable amount of time.
A 'cookie' is a packet of information placed on a user's computer by a website for record-keeping purposes. Cookies are generally used on SuperPark’s website to:
When you first visited the page, you would have seen a banner providing you with the option to accept the use of cookies or opt-out. At any time, you can change or withdraw your consent form on the cookie declaration page, which you can access here.
Google Analytics collects the cookies on our website. You can find out more about how Google Analytics collects, uses and discloses cookies on the Google Analytics cookie policy page.
We take all reasonable steps to protect personal information under our control from misuse, interference and loss and from unauthorised access, modification or disclosure. We hold your personal information electronically in secure databases operated by our third-party service providers.
We protect the personal information we hold through a number of different layers including, encrypted browsing through HTTPS; storing authentication details, such as passwords and user access tokens, in hashed or non-reversible formats; actively monitoring errors; and logs using industry level tooling.
Our service providers provide different layers of security when they handle any personal information we provide to them. For further information about where our service providers may disclose personal information, we recommend reviewing their privacy policies.
While we take reasonable steps to ensure your personal information is protected from loss, misuse and unauthorised access, modification or disclosure, security measures over the internet can never be guaranteed.
We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on our website.
If you would like to access your personal information, please contact us using the details below. In certain circumstances, we may not be able to give you access to your personal information, in which case we will write to you to explain why we cannot comply with your request.
We try to ensure any personal information we hold about you is accurate, up-to-date, complete and relevant. If you believe the personal information we hold about you should be updated, please contact us using the details below and we will take reasonable steps to ensure it is corrected if appropriate.
We destroy or de-identify personal information when we no longer need it unless we are otherwise required or authorised by law to retain the information.
If you believe your privacy has been breached or you have a complaint about our handling of your personal information, please contact us using the details below.
We take privacy complaints seriously. If you make a complaint, we will respond within 5 business days to acknowledge your complaint. We will try to resolve your complaint within 30 days. When this is not reasonably possible, we will contact you within that time to let you know how long we will take to resolve your complaint.
We will investigate your complaint and write to you to explain our decision as soon as practicable.
If you are not satisfied with our decision, you can refer your complaint to the Office of the Australian Information Commissioner by phone on 1300 363 992 or online at www.oaic.gov.au.
We may, from time to time, amend this Policy. Any changes to this Policy will be effective immediately upon the posting of the revised Policy on our website. By continuing to use the services following any changes, you will be deemed to have agreed to such changes.
All questions or queries about this Policy and complaints should be directed to hello@superpark.com.au.
This Policy was last updated in November 2023.
These terms and conditions (Terms) will apply to and bind the purchaser of, or any participant of, any SuperPark product, activity, service or facility.
Please read these Terms carefully before selecting or proceeding with your purchase.
By proceeding with your purchase, using any of the services and/or facilities or participating in any activities at the SuperPark premises, you acknowledge that:
If you are making a purchase on behalf of another person, you agree that you are duly authorised as their agent (each, a Customer) and that each Customer agrees to be bound by these Terms.
If you are making a purchase on behalf of a participant under the age of 18 (Minor), you agree that you are making the purchase with full authority as, or as agent on behalf of, the parent or legal guardian of the Minor, and agree to be bound by these Terms on behalf of the Minor, or their parent or legal guardian (as the case may be).
Any person accompanying a Customer is also deemed to be a Customer and shall be bound by these Terms.
In these Terms, the following definitions apply: